Elegran Real Estate

Will was super helpful throughout the entire process. He listened to what I was looking for in an apartment, showed me multiple apartment listings based on what I was looking for, and guided me through the buying process. I could not have asked for a better person to guide me through this process for the very first time. I felt confident and listened to. Cannot recommend Will enough!

William is very professional and knowledgeable in his job. He went out of his way to help me during my home buying process and was always available. I will definitely recommend him to my family and friends.

Patient, knowledgeable, transparent, helpful. We worked with Will for over a year trying to find a home in a challenging environment until we found the perfect home for us. He never let us get discouraged, and expertly guided us through the negotiating/closing process.

After nearly two decades living in NYC, my family decided to sell our house in Queens so we can start a new chapter on the West Coast. When we made the decision, little did we know that a few weeks later a worldwide pandemic would unfold. Selling a house can be a daunting process. Doing it during a pandemic, you face a whole other level of obstacles. We knew we needed a real estate agent that was not only experienced in the NYC housing market but also someone that was nimble and solutions-oriented. William Lau was that and so much more! We were thousands of miles away and unable to travel to NYC to wrap up preparations to get the house ready to go to market. This caused us a lot of anxiety but these worries were quickly quelled through William’s regular communication, guidance, and constant reassurance. Throughout the entire process, William was calm, resourceful, and forward thinking to the pivots we all needed to take given these uncertain times. William graciously stepped in and stepped up -- providing us referrals to moving companies, contractors, lawyers and serving as our proxy when needed. He went above and beyond as a real estate agent and completely restored so many bad experiences we’ve had with previous brokers. The best part -- we sold our house for the asking price! Thank you, William! We are eternally grateful for all your hard work and enabling our family to start this new chapter.

I was fortunate to work with Will the past few weeks as he guided my wife and I in our apartment search. Will is friendly and attentive and really cares about finding his clients a home that meets their needs. He took the time to understand what was important to us and tried to only show us apartments that were in line with our expectations. He was also flexible with his time and really made us feel like we were his priority. I would recommend Will to friends and certainly would work with him again in the future.

William Yau was fantastic to work with. He is a very clear communicator, consistently responsive, always reliable, knowledgeable, and a helpful teacher throughout the homebuying process. In addition, he is highly patient and personable. I would highly recommend working with William if you want an experience that reduces the stress and increases the clarity of the process. He will help you consider many factors to find the right place for you.

If you’re looking for a person to help with finding an apartment, I highly recommend William Yau. He’s very knowledgeable with NYC, specifically in Queens where he helped me find an apartment in a luxury building. And what was more surprising was that the building paid for his fees. Yes, there are places that pay for agent fees. He will gladly explain that. I gave him a budget and told him what I was looking for and he already had a few in mind. What stood out the most to me was he did only help with finding a place but also helped with the lease signing process. If you haven’t signed a lease in NYC before, it can be a long and frustrating process. But William was there every step of the way even after all was signed.

Worked with Will on finding an apartment for my move cross country from SF to NYC. I gave him my requirements and criteria prior to arriving. On the day of our appointment, Will took me around to a few apartments and I was able to find the one early on in our visits! We ended up cancelling the rest of the appointments for the day because he was able to pinpoint the perfect apartment for me quickly. Highly recommended!!!

William was an absolute amazing real estate broker. He took a very personal approach and listened to what I was looking for in an apartment as well as my own unique situation/circumstances. Coming with some pre-conceived notions on the difficulties of being approved for certain apartments, William convinced me to stay optimistic. He made the whole process extremely pleasant and at every potential roadblock, William walked me through the situation and explored all options with me. Ultimately, I was approved for the apartment of my dreams and I cannot wait to move in. I owe all of it to William and I would definitely recommend him to absolutely anyone in need of his services.

I would give him 100 out of 100 if I could. William is the best real estate agent I have ever worked with. Extremely professional, knowledgeable, friendly, responsible, William went out of his way to help me and my husband purchase our co-op, after two of our previous applications were denied. He found what our financial problem was, so we could fix it; he put together an amazingly organized and impressive application to purchase and personally delivered all the important documents when needed; he answered all my questions at any time of the day or night (and I had a LOT of questions). William walked us through every step of the process, always followed up on everything promptly, and thanks to that, we avoided a lot of delays. I cannot recommend William enough, the whole page would not be enough to describe all his qualities. I would absolutely recommend him to everybody involved in a real estate transaction who wants premium service because William exceeded all of our expectations. He has my highest recommendations.

Will is always eager to help find the right fit for you while also setting expectations. He guides you along the process and is very accommodating without being pushy.

William helped my family with our home buying process from start to finish. He was very professional and knew exactly what we were looking for in a home and helped find us the home of our dreams. We would highly recommend him to anyone. Thank you.